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About Us

Why P & R?

 

If you’re looking for an unforgettable get-away, relax,…you’ve found the right place.  Our spectacular destinations and unique homes are the perfect recipe for the perfect vacation.  From the bold crashing surf of coastal Maine, to the pristine sandy beaches of Vero Beach, to the energy of Coconut Grove in Miami and finally to the end of the highway in the amazing Florida Keys, we’ve got a waterfront home for you.

At Pack and Relax, we are looking for the discerning guest, someone who wants not only a place to stay but also an unforgettable experience. The properties we offer aren’t necessarily luxury homes (although some are!), but every home offers the best experience for that location. Even a rustic cottage on a lake will provide our guests with simply the best in amenities…from high-end linens and towels, to a fully stocked kitchen. The beds are comfortable. We supply you with the basic supplies you will need for your stay . Our homes are well maintained and spotlessly clean. Our cleaning staff are our goddesses…we pay them well because we understand that cleanliness is a critical aspect of vacation rentals.

When you go online to search for vacation rentals, how can you weed out the properties that meet your needs and expectations? How do you know if the reviews you are reading are genuine? How do you know that the home is rented in accordance with local zoning rules and regulations? With Pack and Relax, you can rest assured that these things are taken care of.

We know our homes inside and out. We inspect them after each stay to be sure they are well maintained. We know the area and can help you plan your trip. And when you call us, we answer. Yes, you can speak to a human being!

What sets us apart

Being a premier partner with VRBO and an AirBNB Superhost is a distinction of which we are proud.  So what does this mean?   By way of example, the Superhost program celebrates and rewards Airbnb’s top-rated and most experienced hosts.  Every 3 months, they check if to see if we've met the following criteria for the past year: Superhosts have a 4.8 or higher average overall rating based on reviews from their Airbnb guests in the past year. Guests know they can expect outstanding hospitality from these hosts. Superhosts have completed at least 10 stays in the past year or 100 nights over at least 3 completed stays. Guests can feel confident staying with an experienced host. Superhosts cancel less than 1% of the time, not including extenuating circumstances. This means 0 cancellations for hosts with fewer than 100 reservations in a year. Rare cancellations mean peace of mind for guests. Superhosts respond to 90% of new messages within 24 hours. When guests ask you questions, they know that a quick response is only a message away. Our software is fully integrated with other platforms, such as Booking.com, VRBO and AirBNB.  Booking your vacation is seamless, regardless of the platform you choose.  Booked guests are invited to download our Happy Stays app to start planning their vacation and keep track of their booking details.   We're a family owned business and we offer you only experiences we would enjoy with our own family.   If you're are interested in renting out your own home, we'd love to chat with you about joining Pack and Relax.  We'll treat your home as if it were our own.

Contact Us

Meet The Team

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John and Judi Zito

John and I started our vacation rental business in 2008 without knowing it. With dreams of a summer home in Maine, which we could hardly afford at the time, we bought a ‘fixer upper’ on the bold coast of Downeast Maine. To pay the bills and do the fixing, we rented it out for the summer weeks we weren’t using. Fast forward a few years, I retired after a 30 year career, John switched gears from the computer field, we began to invest in vacation destinations, and developed a property management business. Over time, other vacation home owners joined the program and, as they say, the rest is history. We reside in Miami, Florida and spend summer months at our home in Maine, enjoying our four children and four grandchildren. The way life should be. Happy travels! — Judi

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